Level Up Your Listening Skills: Senior High School Students’ Perceptions of Their Busuu Learning Experience

Authors

  • Shofiatus Zahro Author
  • Rusfandi Rusfandi Universitas PGRI Kanjuruhan Malang Author
  • Andy Andy Author

DOI:

https://doi.org/10.30998/2s4bet67

Keywords:

Busuu application, Student perception, Listening skills, Web-based application media

Abstract

Effective teaching media play an important role in the success of teaching English as a foreign language. A web-based application like Busuu can serve as an engaging tool for teachers to enhance students' language learning experiences. By employing a qualitative descriptive method, this study aims to identify students' perceptions of the Busuu application in developing their English listening skills and to examine the benefits and challenges they encounter while using it. The study involved classroom instruction with the Busuu application, questionnaires distributed to 35 participants, and interviews with six randomly selected participants. Results show that students responded positively to Busuu, noting improvements in their English listening skills through interactive practice, exposure to English speakers (native and non-native), and a broad vocabulary range. They described Busuu as an effective, user-friendly, enjoyable, and engaging learning tool. However, students faced challenges including limitations on premium features, internet connectivity issues, audio quality of materials, and difficulties understanding various English accents. Schools and educators should provide alternative offline resources, ensure reliable infrastructure, and advocate for support to access premium features. Additionally, scaffolding strategies like pre-listening activities and accent training can help students overcome difficulties with unfamiliar accents and unclear audio. Overall, while Busuu offers significant advantages for language learning, its instructional use should be carefully planned to address both educational opportunities and access-related limitations. This study contributes to EFL research by offering insights into students' perceptions of the Busuu application for listening practice. It highlights the pedagogical benefits and practical challenges of its use and provides implications for integrating web-based language applications into classroom practice, particularly concerning accessibility and technological limitations.

Downloads

Download data is not yet available.

References

AlDakhil, M., & AlFadda, H. (2022). EFL learners’ perceptions regarding the use of Busuu application in language learning: Evaluating the Technology Acceptance Model (TAM). English Language Teaching, 15(1), 1–15. https://doi.org/10.5539/elt.v15n1p1

Anderson, M., & Anderson, K. (2011). Text types in English 3. South Yarra, Vic.: Macmillan Education Australia.

Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ.: Prentice-Hall.

Busuu. (2025). Retrieved October 7, 2025, from Busuu a Chegg Service website: https://help.busuu.com/hc/en-us

Chapelle, C. (2001). Computer applications in second language acquisition: Foundations for teaching, testing and research. Cambridge, UK: Cambridge University Press.

Ellis, R. (2009). Corrective feedback and teacher development. L2 Journal, 1(1), 3–18. https://doi.org/10.5070/L2.V1I1.9054

Ezeh, N. G., Anidi, O. C., & Nwokolo, B. O. (2021). Media-support teaching and learning of English language as a second language: Eliminating stereotypes. English Language Teaching, 14(4), 94–104. https://doi.org/10.5539/elt.v14n4p94

Fatimah, A. S., & Santiana, S. (2017). Teaching in 21st century: Students-teachers’ perceptions of technology use in the classroom. Script Journal: Journal of Linguistic and English Teaching, 2(2), 125–135. https://doi.org/10.24903/sj.v2i2.132

Goh, C. (2010). Listening as process: Learning activities for self appraisal and self regulation. In N. Harwood (Ed.), English language teaching materials: Theory and practice (pp. 179–206). Cambridge, UK: Cambridge University Press.

Holly, C. (2014). Scholarly inquiry and the DNP capstone. New York, NY.: Springer Publishing Company, LLC.

Khairunnisa, T., Izzah, L., & Hadi, M. S. (2021). Developing English vocabulary through the Busuu App. Ethical Lingua: Journal of Language Teaching and Literature, 8(1), 235–244. https://doi.org/10.30605/25409190.262

Laurillard, D. (2012). Teaching as a design science: Building pedagogical patterns for learning and technology. New York, NY.: Routledge.

Liu, T., Zhang, Z., & Gao, X. A. (2023). Pedagogical design in technology-enhanced language education research: A scoping review. Sustainability, 15(7), 6069. https://doi.org/10.3390/su15076069

Mali, Y. C. G., Kurniawan, D., Januardi, J. I., Swara, S. J., Lokollo, N. C. E., Picauly, I. A., … Pakiding, R. W. (2023). Issues and challenges of technology use in Indonesian schools: Implications for teaching and learning. IJIET (International Journal of Indonesian Education and Teaching), 7(2), 221–233. https://doi.org/10.24071/ijiet.v7i2.6310

Malik, P., & Behera, S. (2024). The transformative power of experiential learning: Bridging theory and practice. The International Journal of Indian Psychology, 12(2), 55–63. https://doi.org/10.25215/1202.007

Mayer, R. E. (2002). Multimedia learning. In B. H. Ross (Ed.), The psychology of learning and motivation: Advances in research and theory (pp. 85–139). Amsterdam: Academic Press.

Meniwati, M., & Mutiaraningrum, I. (2022). The use of Busuu for learning listening in English. Ethical Lingua: Journal of Language Teaching and Literature, 9(2), 755–763. https://doi.org/10.30605/25409190.403

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). Thousand Oaks, CA.: SAGE Publications.

Mulyadi, A., & Maesaroh, M. (2021). The effectiveness of using “Busuu” in teaching speaking. Jurnal Fakultas Keguruan & Ilmu Pendidikan, 2(3), 94–98. Retrieved from https://jurnal.unisa.ac.id/index.php/jfkip/article/view/136

Nabila, Z. P., Angraini, N., & Permana, D. R. (2024). The use of Busuu application to improve first graders’ listening comprehension achievement. JELL (Journal of English Language and Literature) STIBA-IEC Jakarta, 9(1), 15–20. https://doi.org/10.37110/jell.v9i01.203

Nushi, M., & Jenabzadeh, H. (2016). Busuu—The mobile app. TESL Reporter, 49(2), 30–38. Retrieved from https://www.researchgate.net/profile/Musa-Nushi/publication/312021435_Busuu_A_Mobile_App/links/58a6a2ecaca27206d9a7aaa8/Busuu-A-Mobile-App.pdf

Rahmawati, E. L., Wijayanti, M. A., & Fargianti, Y. (2024). Using Busuu App to learn vocabulary for 7th-Grade of SMP Istafad. English Education: Journal of English Teaching and Research, 9(1), 49–60. https://doi.org/10.29407/jetar.v9i1.21283

Rahmi, R. (2014). The implementation of media in English language teaching. Visipena Journal, 5(1), 1–17. https://doi.org/10.46244/visipena.v5i1.220

Sim, J. S. E., & Ismail, H. H. (2023). Using digital tools in teaching and learning English: Delving into English language teachers’ perspectives. Creative Education, 14(10), 2021–2036. https://doi.org/10.4236/ce.2023.1410129

Stockwell, G. (2013). Technology and motivation in English language teaching and learning. In E. Ushioda (Ed.), International perspectives on motivation (pp. 156–175). Basingstoke, UK: Palgrave Macmillan.

Susanto, A., Nuwrun, S., Tegor, T., Azhari, W., Megah, M., & Yuliani, S. (2022). Busuu as online learning platform on vocabulary learning motivation and vocabulary achievement among students. AL-ISHLAH: Jurnal Pendidikan, 14(1), 249–260. https://doi.org/10.35445/alishlah.v14i1.1295

Utami, A. C., & Astutik, Y. (2024). Tuning up listening skills: Unveiling the impact of Busuu application on junior high school students’ listening proficiency. Lensa: Kajian Kebahasaan, Kesusastraan, Dan Budaya, 14(1), 126–144. https://doi.org/10.26714/lensa.14.1.2024.126-144

Vygotsky, L. S. (1978). Mind in society: The development of higher psychological processes. Cambridge, MA.: Harvard University Press.

Warschauer, M. (2003). Technology and social inclusion: Rethinking the digital divide. Cambridge, MA.: The MIT Press. https://doi.org/10.7551/mitpress/6699.001.0001

Warschauer, M., & Healey, D. (1998). Computers and language learning: An overview. Language Teaching, 31(2), 57–71. https://doi.org/10.1017/S0261444800012970

Wulandari, D., & Sabat, Y. (2024). Students’ perceptions of using Busuu App as an autonomous English learning medium. SCOPE: Journal of English Language Teaching, 9(1), 113–118. https://doi.org/10.30998/scope.v9i1.24584

Yasar, K. (2024). What is web application (web apps) and its benefits? Retrieved October 7, 2025, from TechTarget website: https://www.techtarget.com/searchsoftwarequality/definition/Web-application-Web-app

Yi, S., Li, W., Zhang, Y., & Shadiev, R. (2025). Exploring the impact of technology on foreign language learning: A multivariate meta–meta-analysis study. Educational Technology Research and Development, 73(1), 35–58. https://doi.org/10.1007/s11423-024-10412-7

Zhou, Y., Zhou, Y., & Machtmes, K. (2024). Mixed methods integration strategies used in education: A systematic review. Methodological Innovations, 17(1), 41–49. https://doi.org/10.1177/20597991231217937

Downloads

Published

2026-05-19

How to Cite

Zahro, S., Rusfandi, R., & Andy, A. (2026). Level Up Your Listening Skills: Senior High School Students’ Perceptions of Their Busuu Learning Experience. Scope : Journal of English Language Teaching, 10(2), 234-250. https://doi.org/10.30998/2s4bet67